Unified Service desk – Migrate/ import configuration data from one organization/ server to other

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Hi,

You may need to move configuration data from your development environment to QA, QA to UAT.

In that case creating all configuration data again will be little tricky. Here is a process to export from one and import it to other.

Export Configuration Data:

  • Download CRM package from http://www.microsoft.com/en-us/download/details.aspx?id=44567
  • Extract it, You should find a folder SDK/tools and DataMigrationUtility.exe.
  • Double click on it and Select Export data. Then click on continue.
  • it will ask for username and password.
  • Then select a schema folder. You can find it in UII folder
  • UII\USD Developer Assets\USD Configuration Tool Schema
  • Select location to save data . Once it exports click on exit.

Close migration tool.

Import Data:

  • Open migration utility agaain.
  • Enter target server . Select Import data.
  • On the login screen , Give target server credentails and select desired organization.
  • Once it connects, It will ask for the file to be imported. Select the previously exported data file and click on import data.
  • Click on exit.

go to USD and login, You should be able to see everything configured.

Happy coding..!

Sreeni

1 comments on “Unified Service desk – Migrate/ import configuration data from one organization/ server to other”

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